Privacy Policy

1. Who we are

Man of Steel Junk Removal (Man of Steel Junk Removal LLC) is a local service business based in Eagle, ID. This policy explains what information we collect through manofsteeljunkremoval.com, by phone and by text message, how we use it, and the choices you have.

2. Information we collect

When you request a quote, book work or contact us, we collect what you give us: your name, phone number, email address, service address, photos you choose to send, and the details of the job. We also keep a record of the messages we exchange with you. Standard analytics tools may collect anonymous usage data (pages viewed, device type) to help us understand how the site is used.

3. How we use your information

We use your information to respond to your request, prepare a quote, schedule and complete the work, send service-related communications (including text messages you have agreed to receive), ask for feedback after a job, and keep our own business records. We do not use it for anything unrelated to serving you.

4. Text messaging program

If you give us your mobile number and consent, Man of Steel Junk Removal may send you text messages about your request — quote follow-ups, appointment confirmations and reminders, on-the-way and completion updates, invoices and receipts, and an occasional request for a review after a job. Message frequency varies with your job; a typical job involves a handful of messages. Message and data rates may apply.

How consent is collected. Consent is collected on our website forms through a checkbox next to the following disclosure, which you must agree to before we text you: “I agree to be contacted by phone or text at the number provided. Message and data rates may apply. Reply STOP to opt out.” We may also ask for your consent verbally or by text when you call or text us first. Consent is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers acting on our behalf solely to deliver the messages you have agreed to receive.

5. Opting out and getting help

You can stop text messages at any time by replying STOP to any message from us; you will receive one final message confirming you have been unsubscribed. Reply HELP for help, or contact us at (208) 391-0221 or manofsteelremoval@gmail.com. Opting out of texts does not affect the work you have booked — we will reach you by phone or email instead.

6. Sharing of information

We do not sell, rent or trade your personal information. We share it only with vendors who help us run the business (for example our scheduling, messaging and payment providers), who are bound to keep it confidential and use it only on our instructions; and when required by law.

7. Security and retention

We take reasonable measures to protect your information and keep it only as long as we need it for the purposes above, to meet our legal and accounting obligations, or to resolve disputes. Records of your consent to receive text messages are kept for as long as you remain opted in and for a reasonable period afterwards.

8. Your choices

You can ask to see, correct or delete the information we hold about you by contacting us at (208) 391-0221 or manofsteelremoval@gmail.com. We will respond within a reasonable time. Our services and website are intended for adults; we do not knowingly collect information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The current version, with its effective date, will always be at this address. See also our Terms of Service.